When I asked for an explanation why they do not have replacement parts for their new products the representative hang up on me. They cannot tell me for sure if and when they will have it so they just told me to wait. I called customer service and they told me to wait and they will call me back when they have it. I ended up paying $37 for this belt (which is not worth more than $5) on their website and the order was cancelled because they do not have it. It is impossible to find a replacement part anywhere (I spent days going to stores and searching online). By November 2014 the fan belt broke down. I purchased the Magic Chef MCSDRY1S Laundry Dyer in July 2014. I'm so disappointed because I don't have money to burn either trying to buy another one. If an elderly person has that happen they may panic and run off before turning it off or unplugging it. I think something should be done about it before someone gets hurt. I was reading other reviews that others had same problem. Last one I had was a cheap one that lasted for 10 yrs and still worked with no problems, just wanted something new. I won't be able to get it fixed because warranty is over, now I already have to buy a new one after just two years. Nothing found so I turned back on and tried again and it was even worse. Checked manual for anything else that could have been wrong. I unplugged it, cleaned out the inside which was not dirty, wiped it dry and waited to turn it back on for a good while. Until today April 18, 2015, out of the blue it started acting badly and sound like it was going to blow up. I purchased a Magic Chef Microwave (MCM990W/B) in 2013 and was satisfied with it.
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